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Please use the form below to contact us about our business, products, or shareholder or investor information.

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Handling of Customer Personal Information

Onamba Co., Ltd may receive your name, address, and other personal information (collectively “personal information”) when you send us an inquiry or request for repair, technical consultation, or sale of parts. We manage your personal information as follows.

We use your personal information to provide product repair and service operations, to respond to customer inquiries and provide consultations, to deliver ordered parts, to manage, maintain, and improve the quality of our products, repair, and service, and to deliver information that we think is useful to our customers.

In addition, for these purposes, we may send you customer surveys and information about our products, including optional products.

When outsourcing any work related to the above to an outside contractor, we will not disclose or provide personal information to a third party outside of our company unless it is necessary to fulfill our obligations or to exercise authority with regard to the law or for another valid reason. Please note that we may share personal information with our group affiliated companies.

For details, see our Privacy Policy.

  • For inquiries outside of business hours and during holidays, we will respond the next business day at the earliest.
    Depending on your inquiry, it may take time for us to get back to you.
  • Emails sent from us will be directed to the customer who made the inquiry.
    Please refrain from using part or all of the content for other purposes.

Phone Inquiries

(Weekdays, 9 AM to 12 PM and 1 PM to 5 PM)

Feel free to contact us for more information aboutour company, products, and track record.

Contact Us