Onamba Co., Ltd may receive your name, address, and other personal information (collectively “personal information”) when you send us an inquiry or request for repair, technical consultation, or sale of parts. We manage your personal information as follows.
We use your personal information to provide product repair and service operations, to respond to customer inquiries and provide consultations, to deliver ordered parts, to manage, maintain, and improve the quality of our products, repair, and service, and to deliver information that we think is useful to our customers.
In addition, for these purposes, we may send you customer surveys and information about our products, including optional products.
When outsourcing any work related to the above to an outside contractor, we will not disclose or provide personal information to a third party outside of our company unless it is necessary to fulfill our obligations or to exercise authority with regard to the law or for another valid reason. Please note that we may share personal information with our group affiliated companies.